To be able to understand the behaviours, the environment and the needs for effective communications.
Each course takes around ten hours of self-paced time. Included in the purchase price is up to two hours of one on one online coaching.
Aim
To improve the ability to communicate effectively in the work environment.
Objectives
As an outcome of completing this topic you will be able to:
- Identify the primary sources of information.
- Examine the communications environment.
- Study the characteristics of communication.
- Examine the processes for effective communication.
- Develop an understanding of good communications at work.