To develop an understanding of workshop management, and the significance of this function to the overall performance of a service operation.

Each course takes around ten hours of self-paced time. Included in the purchase price is up to two hours of one on one online coaching.


As an outcome of completing this topic you will be able to:

  1. To identify the processes involved in workshop repair.
  2. Explain the options available for workshop repair.
  3. Describe the quality measures required in the repair process.
  4. Explain the significance of ‘Electrostatic Discharge’ (ESD) in particular types of repair operations.

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$495.00 inc. GST