To enable managers to apply effective performance measuring techniques to analyse the health of an organisation.
Each course takes around ten hours of self-paced time. Included in the purchase price is up to two hours of one on one online coaching.
Aims
To gain an appreciation of the significance of performance measurement in a highly competitive environment.
Objectives
As an outcome of completing this topic you will be able to:
- Define performance and what to measure.
- To identify the types of performance we need to measure.
- To identify performance measuring techniques.
- To determine if the measurement is a true reflection of performance.
- To develop performance measures as an acceptable management tool.